Rideau has obtained the ISO 9001:2008 certification.
This ISO certification demands all operations be governed by explicit, well-defined procedures. Operations must be continuously monitored and meticulously recorded to guaranty consistency and quality in the end-products received by customers.
To complete this certification, Rideau refined their already rigorous system of checks and balances to undoubtedly guarantee the smooth execution and delivery of Rideauâ€™s products and services.
Rideauâ€™s Continuous Improvement Department has overseen its implementation. The department is in charge of directing the Rideau FLO initiative, Rideauâ€™s internal name for continuous improvement. The department has implemented such quality improvement processes such as Kaizen, Kanban, 5S and Six-Sigma. All employees receive extensive training on these methods which have now become an integral part of the companyâ€™s corporate culture which ultimately allows Rideau to perfect its recognition programs and recognition technology.