Charles is a recognized expert in analytics, talent management,assessment, performance management and employee and customer research. He is an author of articles, chapters, and a book on these topics. He has worked with and has overseen large and many research and analytics initiatives at Fortune 500 companies over the past 12 years.
He is the winner of the Society for Industrial and Organizational Psychology’s M. Scott Myers Award and the Innovations in Assessment Award from the International Personnel Assessment Council.
Charles is a professor of psychology at Baruch College, City University of New York. He received a Ph.D. in industrial and organizational psychology from Ohio University.