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Managing Employee & Customer Expectations

On the next Real Recognition Radio program, Roy Saunderson and S. Max Brown will be speaking with Vala Afshar, the Chief Customer Officer for Enterasys Networks, a Siemens Enterprise Communications Company.
Vala and his team have successfully implemented an award winning cloud computing customer relationship management framework that enables Enterasys to use business and performance management analytics to achieve best-in-class customer satisfaction and employee retention. Enterasys' strong technical service and support capabilities are recognized globally by customers, partners and industry analysts as a true company differentiator.
What can you do when customer requests cannot be met?Don’t miss Rideau's next Real Recognition Radio to learn how you can stand out from the competition.