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Zappos.com: Culture Driven All the Way

Zappos, one of the “100 Best Companies to Work For,” knows the answer.  Real Recognition Radio’s next guest is Jamie Naughton, Zappos, Speaker of the House and previous leader of the Cruise Ship Operations Department within Human Resources.
Zappos was established in 1999 and has since quickly become a leader in online apparel and footwear sales by striving to provide shoppers with the best possible service and selection. In 2008, the company’s gross merchandise sales exceeded $1 billion. Zappos.com currently stocks millions of products from over 1000 clothing and shoe brands. Zappos.com was recognized by Fortune Magazine as one of the “100 Best Companies to Work For,” debuting as the highest-ranking newcomer in 2009.
Tune in to the next episode of Real Recognition Radio to hear Jamie discuss how she works to ensure that Zappos has a “fun and a little weird” work environment every day and to learn what to do to get culture right.