On the next Real Recognition Radio 2011 Summer Series program, Roy and Max will be speaking with Peter R. Aceto, President and Chief Executive Officer of ING DIRECT Canada and Kate Johnston, ING DIRECT’s Senior Manager of Communications and Learning and Development. They will address what the real payoff is for leaders that invest the time and effort to get out and talk with their employees.
How much of your time should be spent creating and building relationships? Peter will speak to this. He is a passionate leader and committed consumer advocate. As the senior leader of ING DIRECT Canada, Peter provides his relentless focus on delivering an outstanding customer experience and the cornerstones of success for ING DIRECT. Kate is responsible for the planning and execution of all internal communication strategies and for establishing and maintaining a full range of effective training resources for the entire organization.